Delivery & Return

Effective Date: April 4, 2026

At Medline Pharma, we are dedicated to providing a seamless shopping experience for all your healthcare needs. This policy outlines our commitment to reliable delivery and a fair returns process for our pharmaceutical and wellness products.

1. Delivery Information

We prioritize the safe and timely arrival of your medications and research chemicals:

• Processing Time: Orders are verified and dispatched within 24-48 business hours.
• United States Shipping: Typically arrives within 3 to 6 business days via our domestic logistics network.
• International Shipping: Estimated delivery time is 12 to 26 days, depending on your country's customs regulations.
• Discreet Packaging: To ensure your privacy, all orders are shipped in neutral, unbranded packaging with no indication of the contents inside.

2. Returns & Replacements

Due to safety and pharmaceutical regulations, the return of medications is strictly governed:

• Eligibility: Returns are only accepted if the product is delivered damaged, expired, or if the incorrect item was sent.
• Condition: For a return to be processed, the items must remain unopened, unused, and in their original factory-sealed packaging.
• Timeframe: You must initiate a return or replacement claim within 3 days of receiving your package.

3. Refund Process

Once your return is received and inspected by our pharmacy team, we will process your refund:

• Refunds are issued to the original payment method (Credit Card/Bitcoin) within 7-10 business days.
• Please note that shipping and handling fees are non-refundable unless the return is due to an error on our part.
• In cases of Bitcoin payments, refunds will be calculated based on the USD value at the time of the original transaction.