Effective Date: [Insert Date]

At MedlinePharma, we strive to ensure that our customers receive high-quality, safe, and authentic healthcare products. However, if you are not satisfied with your purchase, we’re here to help.

🛍️ Return Eligibility

Due to the sensitive nature of pharmaceutical products, returns are only accepted under specific conditions:

• The product was delivered damaged, expired, or incorrect.

• The product is unopened, unused, and in its original packaging.

• A return request is made within 3 days of delivery.

For hygiene and safety reasons, we cannot accept returns on:

• Opened or used medications and supplements

• Temperature-sensitive items (e.g., insulin, vaccines)

• Personal care and hygiene products (e.g., thermometers, masks)

💸 Refund Process

If your return is approved:

• You may request a replacement or a full refund to your original payment method.

• Refunds are processed within 7–10 business days after we receive and verify the returned item.

• Delivery charges are non-refundable, unless the return is due to a shipping error or product fault.

📦 How to Request a Return

To request a return:

1. Email us at returns@medlinepharma.com or call +92-XXX-XXXXXXX

2. Provide your order number, a brief explanation, and photos of the product (if applicable)

3. Wait for confirmation and return instructions from our team

Note: Please do not send any product back without approval.

📌 Important Notes

• Unauthorized returns or returns made after 3 days will not be accepted.

• Refunds will only be made to the original payment method or as store credit (upon request).

• In cases of prescription medications, refunds may require pharmacist verification.

🧾 Need Help?

If you have any questions about your order, delivery, or returns, please contact us:

📧 info@medlinepharma.com
📞 +92-XXX-XXXXXXX
📍 United State